Social Media Marketing – Say More On Twitter
The time has finally come where Twitter users can convey their dissatisfaction with the 140 character limit in more detail, now that Twitter has officially verified that they have increased the character limit to 280 per Tweet!
The social networking service, which was introduced in 2006, grew swiftly to become one of the most prominent social media platforms worldwide, however recent drops in growth stimulated the social media giant to make some improvements. Twitter distinguishes itself from other social media networks with its ‘microblogging’ feature, which is immensely different to equivalent social media platforms like Facebook and Google Plus. Twitter has just over 330 million users that send roughly 6,000 Tweets per second.
Despite the 140 character limit that clearly defined the social networking site, Twitter disclosed on November 7 that they want every user throughout the world to ‘easily’ express themselves on Twitter. After performing a series of tests over the past several months, Twitter decided that they wanted to extend the character limit, but only where required. Countries like Japan, South Korea, and China will remain at the 140 character limit, only because there’s no necessity for an increase, as sending messages in these languages can be voiced in a short amount of characters. Languages like English on the contrary, suffer from crammed Tweets with 9% of English Tweets hitting the former 140 character limit.
So, why the change?
After running a chain of tests to targeted users, Twitter acquired valuable results and believed the 240 character limit would be advantageous for many users. Due to the fact that 9% of English users were hitting the 140 character mark, many would need to spend time cropping their Tweets to make sure they didn’t have to send several messages. Moreover, users would now have the ability to readily fit their thought and feelings into a single Tweet, so they could say what was on their mind and send them quicker than before.
The question is, what influence will this have for internet marketers and SEO specialists? Here are a few changes that they can expect to see.
Since Twitter broadened the character limit, users have enjoyed a higher level of responses which generated more followers. Visibly, this has been a step in the right direction, as there has been a reported higher satisfaction rate from content producers combined with more Likes, Retweets, and Mentions.
Improved user experience for followers.
The doubled character limit means that users will have smaller threads of conversations, given that they can fit more information into a single message. Users with long threads of conversations noted that it can at times be troublesome to follow and respond to. In addition, brands are enjoying the longer Tweets as it enables them to fit more comprehensive information into a single Tweet which leads to higher engagement rates.
Increases customer communication
With the rise of businesses using social media as a way to deal with customer service issues, customers can now convey a problem in more detail on Twitter which is favourable for both the customer and the business, as communication is greatly enhanced. Prior to this update, many users would have looked to other social netowrks like Facebook to report customer service issues given that the character limit was too restraining.
Longer Tweets means that businesses can amplify the creativity of their communication with their target market through storytelling, Q&A’s, and more engaging Twitter Chats. Companies would usually have to use other social media channels if they needed to get creative, however brands can now effectively use longer text to their advantage by connecting with their audience on a more personal level.
While some users have claimed that the increase in character limit by Twitter makes them more comparable to other social media sites, the clear majority of users seem to be very content with their latest update. Nothing is concrete in social media, as making changes to stay up to date with changing user behaviour is vital for survival. For the time being though, both users and marketing specialists seem to have emerged the winner!
If you need any advice about how your organisation can leverage the increased character limit to your advantage on Twitter, just reach out to Internet Marketing Experts Newcastle by phoning 1300 595 013, or alternatively visit their website for further information: http://www.internetmarketingexpertsnewcastle.com.au